Direct Loan Processor

Job Description

Job Description

Kemba Credit Union is a not-for-profit organization based out of West Chester, OH. Voted top places to work in the Cincinnati region since 2019! Also recognized as a Top Workplace in the United States by USA Today in 2022, 2024, and 2025! We believe that hiring the best people is at the very core of our success. At Kemba Credit Union, every employee makes a difference, and together we impact the lives of our members and the communities that we serve.

• Generous PTO including Birthday PTO
• Education Assistance
• Ample Growth Opportunities
• 401k Plan with Match Up To 5%
• 11 Paid Holidays
• Company Paid Group Life Insurance, STD, & LTD
• Affordable Insurance Plans
• Employee Loan Discounts
• And Much More!

Responsible for preparing and reviewing all documents necessary for closing consumer loans accurately and according to the decision requirements. Emails, faxes, and mails loan paperwork, distributes loans to branches, and coordinates closings with branch personnel. Types and handles miscellaneous paperwork. Monitors and reviews incoming loans from branches for accuracy and compliance. Sets up reconciliation and funding for indirect auto loans and leases.

Note:
This is not a remote position.

• Prepares paperwork for review and closings. Orders any documents needed for review.
• Disburses loan according to loan decision requirements. Journals fees, collects insurance premiums, and any other costs associated with a loan, crediting to the proper general ledger account.
• Distributes loan paperwork to branches and appropriate personnel.
• Coordinates loan closings with branches. Closes loans as necessary.
• Researches and resolves documentation errors or discrepancies. Forwards more complex problems to Management.
• Receives and screens telephone calls. Answers routine questions or directs them to appropriate personnel.

Education/Certification:

High School Graduate or equivalent.

Required Knowledge:

Understanding of consumer loan products and services.
Knowledge of loan processing functions and related requirements and procedures.

Experience

Required:

One year to three years of similar or related experience.

Previous varied office experience preferred.

Skills/Abilities:

Strong typing abilities.

Excellent verbal public relations skills.

Well organized.

Ability to operate calculators, word processors, and other related computer applications.