Health Unit Coordinator-Obstetric Services, Part Time, Nights

UC Health is hiring a part-time Health Unit Coordinator for night shift at West Chester Hospital for Obstetric Services. The Health Unit Coordinator (HUC) provides the clerical support to the clinical team in carrying out the daily functions of patient care. The HUC is responsible for transcription of physician's orders, maintaining the patient's medical record, related forms and documents from admission to discharge.

Provides the communication link for processing information/requests to and from patients, staff, visitors, physicians, and other departments or agencies.

West Chester Hospital provides its patients with access to the region’s largest group of specialized physicians and medical providers. With a reputation for providing outstanding patient experiences and quality medical care, the hospital consistently ranks amongst the top 5% in the nation.

West Chester Hospital provides a Level III Trauma Center that delivers superior emergency and critical care, and a certified Primary Stroke Center that provides access to the subspecialty care at the UC Gardner Neuroscience Institute. West Chester Hospital has also achieved Magnet Recognition for excellence in nursing from the American Nurses Credentialing Center® (ANCC), and the hospital is routinely ranked among the best places to work in Ohio and Greater Cincinnati.

Education: High school diploma or equivalent required. HUC education from college or vocational school preferred.

Years of

Experience:

1-2 years of equivalent customer service experience.

• Takes initiative on tasks with minimal supervision; self-starter.
• Demonstrated excellent interpersonal communications skills both written and verbal required.
• Demonstrated excellent computer skills with Microsoft Software packages, including Word, Excel, Outlook and database management.
• Demonstrated time management skills and ability to handle multiple tasks in a demanding environment are essential.
• Knowledge of medical terminology preferred.
• Completes yearly mandatory unit specific, hospital and safety education.
• BLS (if not certified at hire, can receive training during orientation).

• Reviewing orders as written, notifying the nurse of any STAT orders.
• Completing the necessary computer order entry and/or requisitions on a timely basis and forwarding to the appropriate department.
• Scheduling diagnostic tests with the appropriate department.
• Document completion of orders transcribed.
• Completing all clerical activities related to admission, transfer or discharge of patient.

• Able to multitask during periods of high-activity or high-stress.
• Communicates effectively with healthcare providers.
• Utilizes proper phone etiquette.
• Assists with answering phones.
• Demonstrates customer service when interacting with patients, families, healthcare team members, and staff from all hospital departments.
• Entering appropriate information in electronic communication system.
• Answering patient call lights promptly.
• Paging/calling the appropriate personnel as needed.
• Notifies appropriate healthcare provider of critical test results.
• Acting as a receptionist, maintaining a positive attitude to greet and assist patients, visitors, physicians, and staff from all hospital departments.
• Serving as a resource for unit as needed.
• Ensures patient information is handled according to HIPAA.

• Assembling the charts on all new admissions.
• Perform chart maintenance throughout shift.
• Promptly adding reports to the chart as needed.
• Facilitates charts to medical records.
• Copying charts as needed.
• Breaking down charts of discharged patients and placing in designated spot for Medical Record pick up.

• Performing courier duties as directed by the RN.
• Completing the admission, transfer, discharge log board, and statistical logbooks.
• Assists with ordering and stocking supplies/equipment/forms.
• Assisting with placing patient charges.
• Facilitates the maintenance of a clean, safe and organized environment.
• Performs the duties of a patient sitter as needed.
• Notifying…