Copilot Senior Consultant

Copilot Senior Consultant

Reports to:

Productivity AI Team

Location:

West Chester, OH (REMOTE)

Is this position eligible for bonus or commission
- Bonus eligible based on company performance, No commission

The Copilot Senior Consultant designs and delivers Microsoft Copilot and AI-driven solutions that align technology capabilities with client business goals. This role works collaboratively across technical teams and customer stakeholders to assess readiness, design scalable solutions, and guide implementation of Microsoft 365 Copilot, Copilot Studio agents, and related AI technologies. The Copilot Senior Consultant serves as a trusted advisor, ensuring successful adoption, measurable value, and strong technical alignment.

• Design and deliver Microsoft 365 Copilot and Copilot Studio solutions aligned to customer goals.
• Capture customer requirements and collaborate with internal technical teams to architect solutions.
• Assist customers in preparing technical environments for Copilot implementation.
• Partner with Security, Compliance, and Endpoint teams to ensure data and device readiness.
• Develop frameworks for low-code agent execution using Power Platform governance models.

• Guide customers in identifying AI use cases and selecting appropriate technologies.
• Define measurable business value and ROI for Copilot implementations.
• Translate business needs into technical solutions using iterative design approaches.
• Serve as a trusted advisor and connect customers to advanced technical specialists as needed.

• Design and deliver training aligned to customer business processes.
• Create technical documentation and knowledge-transfer materials.
• Support citizen developers and end users with guidance and best practices.
• Work cross-functionally with delivery teams, consultants, and architects.
• Mentor junior team members and support skill development.
• Contribute to best practices, standards, and repeatable solution frameworks.

• Successful deployment of Copilot solutions aligned to customer business outcomes.
• Demonstrated client value through measurable adoption and ROI metrics.
  
  Strong collaboration across technical teams and customer stakeholders.
• High-quality documentation, training, and enablement resources.
• Increased customer confidence in AI and Copilot solutions.

• Authorization to work in the United States without sponsorship.
• 5+ years of experience with Microsoft collaboration platforms such as SharePoint and Teams.
• 5+ years of experience with Microsoft Power Platform (Power Apps, Power Automate, Power Pages, Dataverse).
• Knowledge of Power Platform governance, administration, ALM, and security best practices.
• Experience with Microsoft 365, Azure, and Power Platform services.
• Strong problem-solving and analytical skills.
• Ability to work independently and mentor junior team members.

• Copilot certifications (AB-900 beta).
• Microsoft Power Platform certifications (PL-100, PL-200, PL-400, or equivalent).
• Familiarity with Dev Ops practices for Power Platform, including CI/CD, pipelines, and source control.

• Ability to translate business requirements into technical architecture.
• Strong communication and stakeholder engagement skills.
• Ability to manage multiple priorities and projects.
• Adaptability and comfort working in evolving AI environments.
• Strong collaboration skills with cross-functional teams.

We invest in our people because they are our greatest asset. Our benefits include:

• Health & Wellness:
  Comprehensive medical, dental, and vision coverage.
• Future-Ready Retirement:
  Employer-sponsored 401(k) with company contributions.
• Security & Protection:
  Company-paid life insurance and disability coverage.
• Generous PTO:
  Ample vacation, 8 paid holidays, and a floating holiday.
• Professional Growth:
  Access to cutting-edge technologies, certifications, and career development through Microsoft partnerships.

At KiZAN, we don’t just deliver technology—we transform it into a strategic advantage. As a premier Microsoft Gold Partner and elite provider of Professional and Managed Services, we empower regional, national, and global enterprises to innovate, connect, and thrive. Excellence isn’t optional here, it’s our standard.

Joining KiZAN means stepping into a culture of collaboration, influence, and impact. Here, you don’t just support leadership, you help shape the future