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Digital Bank Service Delivery Lead; ITIL & Release
Job in
Olde West Chester, West Chester Township, Butler County, Ohio, USA
Listed on 2026-08-28
Listing for:
Synchrony
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Location: Olde West Chester
Synchrony is seeking a Service Delivery Manager to oversee production applications for the Retail Bank. You will collaborate with vendors, product owners, and IT leadership to meet service levels and ensure stable digital banking services.
Responsibilities include leading change, incident, and release processes, coordinating risk/compliance partners, driving RCA findings, and communicating program status to stakeholders. Travel for business is required, with eligibility for an annual bonus.
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