Service Desk Manager: Lead -Impact IT Support Team
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Project Manager
Location: Olde West Chester
KiZAN Technologies LLC is seeking a Service Desk Manager to lead the front-line support team in West Chester, OH. You will drive service performance, develop Tier I/II engineers, manage ticket flow, and use data to guide improvements, ensuring escalations reach the right technical resources.
The role emphasizes people leadership, SLA adherence, and collaboration with client-facing teams to optimize service delivery and client satisfaction.
The Service Desk Manager:
Lead High-Impact IT Support Team role at KiZan Technologies LLC is now open for applications in Olde West Chester, OH, United States.
The position is based in Olde West Chester, OH, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
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