Institute Director

Institute Director

Location:

West Chester, Ohio

Department:
Institute Operations

Employment Type:

Full-Time

Minimum Experience:

Experienced

Do What You Love – Love What You Do. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. We are committed to nurturing talent, developing our team members professionally, and building a workplace where values guide our success. Rooted in our Core Values and Behaviors for Success, we celebrate accountability, teamwork, fun, and continuous improvement.

Our culture blends the legacy of Aveda with our own unique vision: to create an environment where people grow, serve, and thrive.

• Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors
• Plan and grow the Institute as a profitable business while leading and managing the overall operations of the campus with a high focus on teamwork, culture, and leadership development
• Ensure strict compliance with state board regulations, NACCAS standards, and DOE requirements
• Develop and implement strategies to enhance business performance, including services, retail sales, key performance indicators (KPI's), tuition, and student and staff retention
• Foster a positive and collaborative work environment, promoting the growth and development of both students and staff
• Oversee budget management, financial planning, and resource allocation
• Provide ongoing recognition, support, and motivation for all Institute team members and students
• Facilitate and lead regularly scheduled meetings, huddles, and one-on-ones with team members and attend leadership meetings as required
• Work closely with respective team members to facilitate effective recruiting, onboarding, and offboarding processes, including but not limited to communicating staffing needs, conducting interviews, training new hires, coaching team members, and following appropriate disciplinary and termination procedures
• Partner with Education Manager and Student Success Team Lead to provide support, coaching, and mentoring for students to effectively resolve challenges and conflict resolution
• Maintain an active oversight of the Instructor Training Program, ensuring compliance between the curriculum and state board requirements
• Implement and model exceptional customer service standards by ensuring unparalleled experiences
• Conduct team member annual reviews, observe classroom and clinic floor education, and make recommendations for training
• Ensure guest, student, and team member satisfaction

• Exhibit the ability to identify and achieve goals, execute decisions, and work under strict deadlines
• Possess strong leadership skills and experience
• Experience as a Director at another Institute is preferred
• Comfortability teaching material in the beauty industry is a plus

• College education and/or degree, or equivalent experience in the Beauty Education industry
• 5-7 years of proven management experience, preferably in an education setting
• Ability to work a flexible and/or on-call schedule, including evenings and weekends
• Excellent interpersonal, communication, and presentation skills
• Demonstrate extreme professionalism and confidentiality in manner, dress, and conduct
• Ability to travel locally to events and for out-of-state training and events as necessary

• Walk, stand up, and/or sit for up to twelve (12) hours per day
• Use hands to handle objects and reach with hands and arms
• Walk, sit, stand, balance, stoop, speak, and hear
• See a computer screen and read paper and electronic documents
• Occasionally lift and/or move objects up to 30 pounds
• Tolerate a minimal to moderate noise level typical of a…