Quality Coordinator - Packaging

Quality Coordinator - Packaging

Job Summary:

The Quality Coordinator supports day-to-day Quality activities within Tennant Solutions' production, receiving, and outbound operations by providing routine floor-level quality oversight, reviewing production documentation, performing quality spot-checks, and assisting with the identification and documentation of quality issues. This role works closely with Operations and other Quality personnel to promote compliance with established procedures, Good Manufacturing Practices (GMP), Good Documentation Practices (GDP), customer requirements, and applicable quality standards.

The Quality Coordinator serves as a readily accessible Quality resource for operational questions and concerns while appropriately escalating issues requiring further evaluation, investigation, or disposition.

• Review completed table build sheets to verify production activities and required documentation are complete, accurate, and compliant with established procedures and applicable requirements, including verification that required line-clearance activities have been performed and documented. Verify completed table build sheets are properly uploaded and retained in the designated system in a timely manner.
• Maintain a routine Quality presence within production areas by performing random spot-checks and observing assembly, labeling, packaging, line-clearance, and other production activities for compliance with approved procedures, GMP, and GDP requirements.
• Review first-article builds against applicable specifications, work instructions, and customer requirements; document results and promptly communicate identified discrepancies.
• Review and maintain scrap records to verify quantities and associated reasons have been appropriately documented by Operations, follow up on missing or incomplete information, and identify and document nonconformances observed during production activities to support accurate quality records and identification of recurring issues.
• Communicate and elevate identified quality or compliance concerns to appropriate Quality and Operational personnel and coordinate with Operational leadership to pause or stop production activities when significant concerns are identified and continued processing could result in additional nonconforming product.

• Provide Quality support to Receiving personnel when questions, discrepancies, or potential quality issues arise during incoming inspection activities, and elevate concerns to appropriate Quality personnel when additional evaluation or disposition is required.
• Perform routine and random spot-checks of receiving activities, and associated records to verify inspections are being performed in accordance with established requirements and that required documentation is complete, accurate, properly saved, and readily retrievable.
• Perform outbound QC inspections in accordance with Tennant and client requirements, as applicable.
• Assist Receiving, Operations, and appropriate Quality personnel with supplier-related quality issues, including documenting issue details, identifying potentially affected scope, supporting segregation, and tagging of affected material, and gathering photographs, lot information, quantities, records, or other objective evidence as needed.

• Assist Quality personnel with Quality Events, Non-conformance investigations, CAPAs, complaints, audits, and other quality activities by gathering information and records, documenting observations, identifying potentially affected product or material, and completing assigned follow-up activities.
• Maintain accurate and complete Quality records in accordance with…