Experienced Commercial Door Technician

Location: Olde West Chester

Join Vortex Doors as a Senior Commercial Door & Dock Service Technician Vortex Doors—recognized for exceptional quality and customer-first service in commercial and industrial door repair—is expanding our field team. We’re actively considering technicians with at least 4+ years of door industry experience and welcome seasoned pros ready for complex service work and top-tier craftsmanship.

A day in the life

Your morning starts with a well-equipped company vehicle, a clear schedule, and the freedom to solve problems for customers who count on you. You’ll arrive on-site, assess issues, and restore door systems to safe, reliable operation. From steel roll-ups and sectional doors to dock equipment and storefront hardware, you’ll bring systems back to life—safely, efficiently, and with pride.

What you’ll tackle

Install, troubleshoot, and repair commercial doors, docks, and associated hardware using the right tools for the job.

Diagnose and complete routine and complex repairs on springs, hinges, locks, and electrical components. Interested in welding? We can train you.

Set up and fine-tune hardware: locks, handles, closers, low-voltage components, and access control.

Verify all work meets safety rules and building codes.

Deliver clear, respectful customer communication—explain findings, outline options, and recommend cost-effective solutions.

Document service calls, repairs, and installs with accurate records and reports.

Perform quality checks to ensure work meets Vortex’s unsurpassed standards.

What you bring

Hiring bonus! Up to $10,000 with commercial or industrial door experience required3+ years’ experience in the commercial door service industry; we are considering applicants with 4+ years.

High school diploma or equivalent.

AAADM certification is a plus.

Broad knowledge of door types, brands, and hardware.

Proficiency with hand and power tools, plus strong mechanical aptitude.

Math skills with fractions and accurate tape-measure reading for precise layout and installs.

Safety awareness and adherence to protocols.

General computer literacy.

Ability to move 50 lbs. or more; frequent lifting, bending, kneeling, and ladder work up to 20’.Strong interpersonal and customer-service skills; persuasive when needed.

Excellent communication, troubleshooting, and problem-solving abilities in a fast-paced setting.

Reliable and self-motivated with keen attention to detail.

Schedule and field conditions

Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.

Ongoing, continuous training as you advance with Vortex.

Fast-paced, results-driven environment.

Drive a company vehicle; valid driver license required.

Compliance:
Must pass Drug test, Background check and Motor Vehicle check

Why you’ll love Vortex Industry-best training in a state-of-the-art facility covering commercial and retail door openings, hardware, storefront glazing, and automatic doors.

Clear career paths with multiple advancement levels.

Continued learning on manual doors and dock equipment for industrial openings, plus options for industry certifications.

Training on hollow metal doors, frames, and hardware.

A strong safety culture and positive, recognition-rich environment.

Comprehensive compensation and benefits, 401(k) match, 8 paid holidays, and Vacation/Sick program.

Company-provided uniform, tools, and annual boot allowance.

Use of a company vehicle for customer service visits.
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