Mailroom Clerk

Cheyney University Mailroom Clerk

Proudly standing as the nation's oldest HBCU, Cheyney University of Pennsylvania has been a stalwart and highly respected institution of higher education since our founding in 1837. For over 185 years our alumni have emerged as leaders and left their mark on the social, economic, and political history of Philadelphia, the surrounding region, the nation, and the world. Building on this legacy, the vision for Cheyney University is to become the premier model for academic excellence, character development, and social responsibility.

Here at Cheyney, we value scholarship, diversity, integrity, respect, and service. We are committed to maintaining a vibrant educational community that is dedicated to promoting scholarship and lifelong learning for its students, offering wide student access to resources to ensure an opportunity for all to acquire an education, encouraging freedom of thought and freedom from discrimination by ensuring a respectful environment, and provide outreach and service to external and constituent communities, demonstrating their understanding of the importance and value of service.

We're looking for exceptional individuals who share our values, embrace our mission, recognize our potential, and covet the opportunity to continue to move our historic University forward. CU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; generous retirement plans; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays;

and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

Summary:

Performs complex clerical work involving receiving, sorting, and distributing mail to various offices on campus and ensuring timely dissemination of mail. Work normally involves making independent decisions concerning the process to be followed and the actions to be taken.

Essential Job Function:

1. Develop database of employees, assign mailboxes, and maintain comprehensive files and logs, including combinations to mailboxes.

2. Operate postage metering machine and equipment and schedule regular maintenance on machines.

3. Keep record of registered, certified, overnight and express mail received using the appropriate logbooks/computer program and obtain signatures.

4. Sort and distribute incoming and interoffice mail and packages. Insure that mail delivery to the various offices on campus is punctual and processed in the most efficient and expeditious manner.

5. Sort and distribute students' mail to appropriate mailboxes daily.

6. Notify students of packages received by scanning package barcode. Packages will be signed out to students with appropriate identification.

7. Prepare outgoing mail and packages prior to being sent out via the post office or other carrier.

8. Maintain and order supplies, including postage, ink, shipping and mailing envelopes, boxes, markers, forms, stickers, tape, etc.

9. Read and gather resource materials to remain current on mailroom operations.

10. Provide customer service at window, answer questions, and render assistance with mail issues.

11. Change postage meter date daily and record readings on the appropriate form. Maintain no less than $1,000 on postage meter.

12. All other duties as assigned.

Additional

Duties & Responsibilities:

Handles sensitive issues and information with confidentiality and discretion;
Deliver mail and packages to various offices.

Knowledge & Skills, Abilities:

Knowledge of the English language including the meaning and spelling of words.

Knowledge of specialized office procedures and practices which relate to the work process.

Ability to maintain harmonious working relationships.

Knowledge of mail room filing system.

Knowledge of principles and processes for providing customer and personal services.

Knowledge of and ability to use personal computers, Microsoft software, and SAP.

Ability to operate office and mail processing machines.

Ability to communicate effectively in writing and/or verbally as appropriate.

Ability to understand and follow oral and written instructions.

Ability to make independent determinations on the best possible resolution to processing problems.

Ability to organize work in a manner which insures smooth processing and accomplishment of priority items on schedule.

Ability to collect and organize material.

Ability to compose correspondence of inquiry or explanation relating to a problem or request.

Ability to lift, carry and move packages up to 50 lbs.

Certifications, Licenses, Registrations:

Valid driver's license

Required Qualifications:

Education, Training, and/or

Experience:

High school diploma or equivalent and six months as a Clerk 2 or one year of progressively complex clerical experience and completion of high…