Clerical Assistant ; LIHEAP - Chester County Assistance Office

The Position

The Department of Human Services is seeking a Clerical Assistant 2 to support LIHEAP operations in the Chester County Assistance Office. In this role, you help keep important services moving by completing essential clerical tasks. You will gain hands-on experience in a fast-paced office environment that values teamwork. Take this opportunity to assist a program that provides meaningful help to the community.

Apply today to join our team!

This position supports LIHEAP by completing daily clerical tasks that keep documents, data, and client information organized. It plays a key part in providing clear communication, accurate recordkeeping, and strong customer service. As a Clerical Assistant 2, you will perform the following duties:

• Scanning Tasks: Scan and categorize documents using dedicated scanners or multifunction devices
• Data Entry: Input information into CIS, Mapper, and other automated systems
• Record Filing: File documents and purge case records according to retention schedules
• Visitor Reception: Greet visitors and direct them based on their service needs
• Information Sorting: Review and sort mail, printouts, case messages, and logs
• Supervisor Communication: Discuss procedures and share suggestions to support job performance

Interested in learning more? Additional details regarding this position can be found in the position description.

Qualifications

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy will be given to candidates who live within Chester County. If no eligible candidates who live within Chester County apply for this position candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.…