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Chief of Staff to the COO

Job in West Chester, Chester County, Pennsylvania, 19380, USA
Listing for: CTDI
Full Time position
Listed on 2026-08-08
Job specializations:
  • Business
    Operations Management, Business Administration, Administrative Management
  • Management
    Operations Management, Business Administration, Administrative Management, General Management
Job Description & How to Apply Below

Chief Of Staff To Coo

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country's largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has a global footprint with more than 20,000 employees worldwide in over 100 world class Global Operations. The Chief of Staff role is a very strategic role within CTDI's senior executive leadership. The Chief of Staff is a strategic business partner aligned with a CTDI executive and engages in all business-related activities under that executive's office.

This position is the Chief of Staff to COO office and the supporting organization. This position will oversee the day-to-day running of his office, as well as support major business projects, implementations, operations and other functional areas on behalf of the COO.

Duties and Responsibilities

  • Responsible for overall "to-do list" and ensuring business tasks and priorities are achieved
  • Responsible for overall calendar / meetings / travel, including attending meetings as required
  • Manage all email and calendar / meeting schedules
  • Ability to engage with Senior Leadership as a business partner on a daily basis
  • Provide succinct and executive level readouts on a variety of topics
  • Ensure effective internal and external communications and accountability for key deliverables
  • Monitor, escalate and help to implement actions related to business and operational metrics such as KPI's and P&L
  • Support customer engagement, communications, meetings, RFQs, etc.
  • Manage and support special projects (internal or external) as required
  • All other duties assigned.

Required Skills and Experience

  • 5+ years of senior level business experience such as program management and/or operations including P&L and KPI management
  • Strong understanding of CTDI's business and structure / organization
  • Demonstrates strong organization skills and attention to detail
  • Strong ability to multi-task, prioritize, adapt to changing environment and manage multiple priorities effectively
  • Attention to detail and accuracy with excellent written and verbal communication skills
  • Efficiently manage competing project and priorities with strong time-management skills
  • Proficient skills using MS Office with strong experience using Excel
  • The ability to maintain a high level of confidentiality
  • Customer-facing experience a plus

Physical Demands and Working Conditions

Standard Office Environment. May be required to work long and unpredictable hours. Occasional travel required

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