27-16 Admissions Counselor (SUA 1) – Strategic Enrollment Management
Listed on 2026-08-14
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Education / Teaching
Education Administration, University Professor, Academic Advising & Student Services
Admissions Counselor
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's Office of Undergraduate Admissions invites applicants for the position of Admissions Counselor.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
The Admissions Counselor aids in the recruitment of undergraduate students for a designated territory including on-campus and off-campus events.
The ideal candidate demonstrates excellent customer service, communication, organizational, and interpersonal skills and a commitment to working in a team environment.
Responsibilities include:
- Implement and monitor recruitment and yield for a cohort of students
- Manage a specific recruitment territory
- Represent university at off campus recruitment events
- Assist with the completion and submission of application materials
- Build relationships with community college counselors to assist in out-reach to students and their families
- Facilitate group information sessions
- Conduct individual appointments for prospective students
- Assist with on-campus recruitment and yield activities for students
- Perform other duties as assigned
Minimum qualifications include:
- Bachelor's degree
- Work experience in higher education admissions as staff, tour guide or student worker
- Demonstrated proficiency in Microsoft Office including Outlook, Word, and Excel
- Valid driver's license
Preferred qualifications include:
- Demonstrated customer service experience
- Professional work experience in higher education admissions
- Experience using document management tools and CRM systems (such as Slate) for prospect and applicant management
Salary and benefits are dictated by the State College and University Professional Association (SCUPA) Collective Bargaining Agreement. Candidates should apply online at
A resume, cover letter and a list of three references with contact information are required for the position. Incomplete applications will not be considered.
In accordance with applicable collective agreement, this posting may be closed without notice upon receipt of a sufficient pool of qualified candidates. Due to the nature of the position, employment visa sponsorship is not available. Applicants must successfully complete the interview process to be considered as a finalist.
Pursuant to the Jeanne Clery Campus Safety Act and Act 73 of 1988, West Chester University publishes a combined Annual Security and Fire Safety Report (ASFSR). The ASFSR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASFSR is available for review on the Public Safety website.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks. Developing and sustaining a diverse faculty and staff advances West Chester University's educational mission. West Chester University is an Affirmative Action – Equal Opportunity Employer.
Email hrs for questions regarding the application process.
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