27-15 Senior Associate Director of Admissions (SUA 3) – Strategic Enrollment Management

Senior Associate Director

Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's Office of Undergraduate Admissions invites applicants for the position of Senior Associate Director.

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

The Senior Associate Director of Admissions will direct student recruitment off-campus, focusing on increasing the diversity of the applicants, the admitted, and the enrolling student population from a specific population. The Senior Associate Director will focus on inclusive admissions practices including but not limited to: targeted recruitment in underserved recruitment markets, pre-college programming, targeted admissions events and fostering student connections with other service units.

The Senior Associate Director will assist in ensuring an inclusive and welcoming environment by directing the visitor to activities.

The ideal candidate will demonstrate experience working with diverse college students; excellent communication and collaboration skills to develop and maintain relationships with campus partners; and strong organizational skills and attention to detail.

Responsibilities include:

• Develop and implement a data driven recruitment plan for the Office of Admissions with emphasis on traditionally underrepresented populations
• Oversee an Office of Undergraduate Admissions team such as Slate or Student Ambassadors
• Lead team responsible for outreach initiatives for traditionally unrepresented students, including targeting first-generation and low-income students
• Suggest and implement new outreach efforts to meet prospective students, including historically under-represented groups
• Train the admissions staff on projects and initiatives related to recruitment of historically under-represented groups
• Supervise the visit experience for historically under-represented groups
• Serve as the liaison to a Campus Partner such as the Office of Financial Aid
• Build and maintain positive relationships with prospective students and families, high school partners and community organizations
• Perform other duties as assigned

Minimum qualifications:

• Bachelor's Degree and a minimum of three years' experience in admissions
• Demonstrated proficiency in Microsoft Office including Outlook, Word, and Excel
• Valid driver's license

Preferred qualifications:

• Master's degree and a minimum of two years' experience in admissions
• Demonstrated customer service experience
• Experience with application review and making admissions decisions
• Demonstrated experience developing diversity recruitment strategies
• Experience managing staff (student or professional)
• Experience using document management tools and CRM systems (Slate) for prospect and applicant management

Salary and benefits are dictated by the State College and University Professional Association (SCUPA) Collective Bargaining Agreement. Candidates should apply online.

A resume, cover letter and a list of three references with contact information are required for the position. Incomplete applications will not be considered.

In accordance with applicable collective agreement, this posting may be closed without notice upon receipt of a sufficient pool of qualified candidates. Due to the nature of the position, employment visa sponsorship is not available. Applicants must successfully complete the interview process to be considered as a finalist.

Developing and sustaining a diverse faculty and staff advances West Chester University's educational mission. West Chester University is an Affirmative Action – Equal Opportunity Employer.