Windchill PLM Administrator

Must Have Technical/Functional Skill

Assist in the following:

• Platform: PTC Windchill (administration and deployment across multiple environments).
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• Operating System:
Linux (service operations, file management, troubleshooting, log review).
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• CI/CD and Release Tooling:
Jenkins pipelines;
Jira for work items, defects, and release tracking.
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• Regulated Operations:
Production change controls, release documentation, and operational validation aligned to Med Tech quality and compliance expectations.

Major

Duties & Responsibilities

• Perform deployment activities requiring full Windchill administrative access, including configuration updates, application lifecycle operations, and environment validation.

• Prepare environments for releases, validate deployment readiness, and perform post-deployment verification activities.

• Participate in Agile scrum ceremonies (standups, sprint planning, backlog refinement) to align deployment work with sprint commitments.

• Manage and execute deployment-related work items, defects, and release tasks in Jira.

• Perform hands-on Linux-based deployment and administration activities, including file management, service operations, and troubleshooting where needed.

• Monitor deployments for issues and take corrective action within defined authority, escalating when appropriate.

• Support rollback execution and production issue resolution related to deployments.

• Ensure compliance with documented deployment methodologies, release controls, and change management standards.

• Maintain and improve deployment documentation, runbooks, and operational checklists.

• Proactively identify deployment risks, inefficiencies, or gaps and recommend improvements.

Independently execute end-to-end deployments to Dev, QA, and Production following documented change and release controls (including pre-checks, implementation, verification, and evidence capture).

• Demonstrate consistent, repeatable deployment outcomes by reducing avoidable deployment defects through strong validation and checklist discipline.

• Own and improve at least one runbook/operational checklist (clarify steps, add rollback guidance, and align with audit/compliance expectations).

• Establish trusted working rhythm with Scrum/Kanban teams and release stakeholders by providing clear status, risks, and go/no-go readiness updates aligned to sprint and change windows

Qualifications:

Education

• Bachelors degree in computer science, Information Systems, Engineering, or a related technical field, or equivalent practical experience.

Experience

• 3-5 years of relevant professional experience, including hands-on Windchill administration and deployment activities.

• 3-5 years of Linux experience.

• Formal training or certifications related to Windchill, Linux, and release management.

Strong familiarity with Jenkins and deployment pipelines.

• Experience supporting business critical platforms in regulated environments (Med Tech, healthcare, life sciences, or manufacturing preferred).

• Strong familiarity with monitoring/logging and incident response practices (triage, root cause contribution, and operational handoffs).

• Experience with ITIL-styl e change management, release governance, and evidence capture in production environments.

Working Style and Expectations

• Strong communicator who provides clear status updates and issue reporting.

• Self-sufficient, execution-driven, and comfortable operating with elevated system access.

• Disciplined in following procedures while recognizing when escalation is required.

• Reliable under release deadlines and production change windows.

• Operates with a strong commitment to quality, security, compliance, and operational excellence, aligned with J&J Credo values.

Preferred Qualifications

• Hands-on scripting/automation to improve deployment reliability and repeatability.

• Exposure to regulated system practices (e.g., validation documentation and audit readiness) within Med Tech, healthcare, life sciences, or manufacturing.

• SAFe/Agile experience supporting multiple distributed teams with release coordination across environments.

Roles & Responsibilities

• Perform deployment activities requiring full Windchill…