Engineer Computer Systems
Job in
West Chester, Chester County, Pennsylvania, 19388, USA
Listed on 2026-06-13
Listing for:
Tata Consultancy Service Limited
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Must Have Technical/Functional Skills
1. Problem-Solving:
Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.
2. Communication:
Excellent verbal and written communication skills to interact effectively with users and team members.
3.
Certifications:
Relevant certifications such as CompTIA A+, Microsoft Certified:
Modern Desktop Administrator Associate, or similar are advantageous.
4. AV Equipment Knowledge:
Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams.
5. Technical
Certifications:
Additional certifications such as ITIL, CompTIA Network+, can be beneficial.
6. Customer Service
Skills:
Strong customer service orientation to provide a positive user experience.
7.
Physical Requirements:
Ability to lift and move computer equipment and perform tasks that may require physical effort.
Roles & Responsibilities
1. Technical Support:
Provide technical assistance to users experiencing hardware and software issues.
2. Installation and Configuration:
Install, configure, and maintain desktop hardware, software, and peripheral devices.
3. Troubleshooting:
Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity.
4. User Training:
Train users on new technologies and provide guidance on best practices.
5. Documentation:
Maintain detailed records of technical issues and solutions, and update documentation as needed.
6.
Collaboration:
Work closely with other IT teams to resolve complex issues.
7. Conference Room Support:
Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings.
8. iOS Device Support:
Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions.
Salary Range: $60,000- $65,000 a year
TCS Employee Benefits
Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support:
Maternal & Parental Leaves.
Insurance Options:
Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth:
Commuter Benefits & Certification & amp;
Training Reimbursement.
Time Off:
Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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