Windchill PLM Administrator

Windchill PLM Administrator

Location:

West Chester, PA (Remote) Duration:
Fulltime Salary: 120K-130K/Year

• Platform: PTC Windchill (administration and deployment across multiple environments).
• Operating System:
  Linux (service operations, file management, troubleshooting, log review).
• CI/CD and Release Tooling:
  Jenkins pipelines;
  Jira for work items, defects, and release tracking.
• Regulated Operations:
  Production change controls, release documentation, and operational validation aligned to Med Tech quality and compliance expectations.

• Perform deployment activities requiring full Windchill administrative access, including configuration updates, application lifecycle operations, and environment validation.
• Prepare environments for releases, validate deployment readiness, and perform post-deployment verification activities.
• Participate in Agile scrum ceremonies (standups, sprint planning, backlog refinement) to align deployment work with sprint commitments.
• Manage and execute deployment-related work items, defects, and release tasks in Jira.
• Perform hands-on Linux-based deployment and administration activities, including file management, service operations, and troubleshooting where needed.
• Monitor deployments for issues and take corrective action within defined authority, escalating when appropriate.
• Support rollback execution and production issue resolution related to deployments.
• Ensure compliance with documented deployment methodologies, release controls, and change management standards.
• Maintain and improve deployment documentation, runbooks, and operational checklists.
• Proactively identify deployment risks, inefficiencies, or gaps and recommend improvements.
• Independently execute end-to-end deployments to Dev, QA, and Production following documented change and release controls (including pre-checks, implementation, verification, and evidence capture).
• Demonstrate consistent, repeatable deployment outcomes by reducing avoidable deployment defects through strong validation and checklist discipline.
• Own and improve at least one runbook/operational checklist (clarify steps, add rollback guidance, and align with audit/compliance expectations).
• Establish trusted working rhythm with Scrum/Kanban teams and release stakeholders by providing clear status, risks, and go/no-go readiness updates aligned to sprint and change windows

• Bachelor's degree in computer science, Information Systems, Engineering, or a related technical field, or equivalent practical experience.

• 3-5 years of relevant professional experience, including hands-on Windchill administration and deployment activities.
• 3-5 years of Linux experience.
• Formal training or certifications related to Windchill, Linux, and release management. Strong familiarity with Jenkins and deployment pipelines.
• Experience supporting business critical platforms in regulated environments (Med Tech, healthcare, life sciences, or manufacturing preferred).
• Strong familiarity with monitoring/logging and incident response practices (triage, root cause contribution, and operational handoffs).
• Experience with ITIL-style change management, release governance, and evidence capture in production environments.

• Strong communicator who provides clear status updates and issue reporting.
• Self-sufficient, execution-driven, and comfortable operating with elevated system access.
• Disciplined in following procedures while recognizing when escalation is required.
• Reliable under release deadlines and production change windows.
• Operates with a strong commitment to quality, security, compliance, and operational excellence, aligned with Pharmaceutical Credo values.

• Hands-on scripting/automation to improve deployment reliability and repeatability.
• Exposure to regulated system practices (e.g., validation documentation and audit readiness) within Med Tech, healthcare, life sciences, or manufacturing.
• SAFe/Agile experience supporting multiple distributed teams with release coordination across environments.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.