Technology Mgr, Quality Systems, AI Lead

Technology Mgr, Quality Systems, AI Lead

DePuy Synthes is recruiting for a Technology Mgr, Quality Systems, AI Lead located in Raritan, New Jersey, West Chester, Pennsylvania, Palm Beach Gardens, Florida, Raynham, Massachusetts, Warsaw, Indiana USA.

This role plays a lead role in shaping the future of digital quality within Supply Chain Technology. This role leads the design and continuous improvement of quality systems, ensuring reliability, compliance, and scalability of technology platforms while embedding AI-driven innovation. You will directly impact product quality, operational excellence, and patient outcomes by strengthening quality management practices across systems, data, and processes.

This is an exciting opportunity to influence enterprise-wide transformation at the intersection of quality, technology, and AI.

• Lead the development and implementation of quality management frameworks across Supply Chain Technology systems, ensuring compliance, reliability, and performance
• Oversee digital quality programs, including system validation, testing, and continuous improvement initiatives aligned with business and regulatory requirements
• Drive the integration of AI and advanced analytics into quality systems to enhance monitoring, predictive insights, and process optimization
• Establish and monitor quality metrics, dashboards, and scorecards to evaluate system performance and identify opportunities for improvement
• Partner with cross-functional teams (IT, Supply Chain, Quality, Regulatory) to ensure alignment on quality standards and execution priorities
• Lead risk management activities, including assessment of system controls, mitigation strategies, and issue escalation processes
• Guide process improvement initiatives, leveraging methodologies such as Lean, Six Sigma, or continuous improvement practices
• Ensure adherence to regulatory and compliance standards, including auditing systems, interpreting regulations, and implementing required changes
• Manage and develop a team, providing coaching, performance feedback, and career development support
• Foster a culture of quality, innovation, and accountability aligned with organizational values and business goals

Education

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field required
• Master's degree (MBA, MS, or equivalent) preferred

Experience and Skills

Required:

• 10+ years of relevant experience in IT, digital quality, or quality systems management
• Demonstrated experience implementing and managing IT/digital quality frameworks and systems
• Strong understanding of regulatory compliance, risk management, and system validation in a regulated environment
• Experience leading cross-functional teams and complex technology programs
• Proven ability to drive continuous improvement and process optimization initiatives
• Strong analytical and problem-solving skills, with experience interpreting system performance data
• Excellent communication and stakeholder management skills

Preferred:

• Experience applying AI/ML or advanced analytics to quality systems or supply chain processes
• Background in Supply Chain Technology or Med Tech environments
• Familiarity with digital transformation initiatives and enterprise system implementations
• Certification in Lean, Six Sigma, or quality management methodologies
• Experience with audit processes and regulatory inspections
• Knowledge of enterprise platforms (e.g., ERP, MES, or quality management systems)
• Experience working in global or matrixed organizations

Other:

• Language:
  English required
• Travel:
  Up to 20% domestic travel
• Certifications:
  
  AI/Analytics certifications preferred, Lean Six Sigma, Quality certifications

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