Associate Billing Coordinator

Job Description

This is a Hybrid Role - 3-4 days per week required in West Chicago or Chicago

How You’ll Make an Impact

Top-ranked national direct marketing agency is seeking a Project Coordinator.

This Billing-Focused role combines core project coordination responsibilities with a strong emphasis on billing accuracy and compliance support. Success in this role requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

What You’ll Achieve

• Capture and validate all required project and campaign details, ensuring accuracy and completeness of enrollment and intake forms.
• Collaborate with the Project Coordinating team to support timely and accurate project execution.
• Complete important data entry within project timelines, track deliverables, and proactively identify and resolve issues that may impact deadlines or quality.
• Adhere to documented processes including established quality control standards.
• Ensure all client requests and internal inquiries are handled in a timely and professional manner.
• Independently manage assigned projects and billing workflows with minimal supervision.
• Process and prepare client billing by comparing orders, approvals, and billing portals for accuracy.
• Verify that all required client documentation (orders, proofs of delivery, approvals) is complete, accurate, and properly stored.
• Consolidate billing and backup documentation for submission to Compliance and billing systems.
• Ensure billing documents are submitted accurately and within required timelines.
• Partner with the Compliance team to address questions, discrepancies, or missing documentation.
• Identify and escalate issues that may delay billing or impact revenue recognition.
• Support accurate and timely billing to ensure proper revenue recognition and client satisfaction.
• Demonstrate flexibility by supporting projects and tasks outside of routine responsibilities as business needs require.
• Adhere to all confidentiality, data protection, and compliance requirements.
• Maintain a professional, collaborative demeanor with management, peers, and cross-functional partners.

• Exceptional attention to detail with the ability to identify discrepancies and errors.
• Strong organizational, problem-solving, and multi-tasking skills.
• Ability to prioritize work and shift focus to meet aggressive deadlines.
• Excellent written and verbal communication skills.
• Ability to work independently while also contributing effectively within a team environment.
• High level of professionalism, reliability, and sense of ownership.
• Proficiency with Microsoft Office applications, particularly Excel and Word.
• Ability to quickly learn and navigate internal systems such as Salesforce, billing portals, and document management tools (e.g., Adobe Acrobat).

Preferred Qualifications

• Experience with Salesforce or similar CRM systems.
• Prior experience supporting billing, invoicing, or campaign execution-related processes.
• Prior experience in project coordination, billing, operations, or customer service.
• Experience with Salesforce or similar CRM systems

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, or skills required. Management reserves the right to modify or assign additional responsibilities as needed.

Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

You must be work authorized in the United States on a full-time basis without the need for employer sponsorship now or in the future. The Company cannot offer…