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Fusion SaaS - SCM Functional/Techno
Job in
West Chicago, DuPage County, Illinois, 60186, USA
Listed on 2026-06-02
Listing for:
3B Staffing
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Position Overview:
Position is for a Techno-functional Support Professional, preferably with implementation background in SAAS SCM Applications.
Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer.
Job Responsibilities:
The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
Responsibilities:
The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
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