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IT Help Desk Technician - User-First Support & Growth

Job in West Chicago, DuPage County, Illinois, 60185, USA
Listing for: Ball Horticultural Company
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 48000 - 57000 USD Yearly USD 48000.00 57000.00 YEAR
Job Description & How to Apply Below

Ball Horticultural Company is seeking a customer‑focused and technically driven Support Desk Technician to join our Information Technology team. You will provide technical support to internal and external customers by responding to service requests, troubleshooting hardware and software issues, and escalating more complex problems when needed.

You will support a variety of end‑user technologies, business applications, and devices while delivering exceptional customer service and maintaining

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