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Retail Service Lead - Auto Parts & Customer Care

Job in West Chicago, DuPage County, Illinois, 60185, USA
Listing for: O'Reilly Automotive Stores
Full Time position
Listed on 2026-07-10
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below

O'Reilly Auto Parts in Illinois is seeking a Retail Service Specialist to support store leadership in sales, customer service, and store operations. This role includes shift responsibilities in the absence of managers and requires excellence in customer interactions.

You will help lead the store team, supervise customer service levels, and ensure accurate invoicing, timely transfers, and proper handling of returns and exchanges. A focus on teamwork and reliability is essential.

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