Service Technician

About Blue Frost

Blue Frost Heating & Cooling has served West Chicago and the surrounding suburbs since 1973, offering year‑round work with a modern, tech‑forward operation and a team culture focused on quality and customer service.

Full‑time, primarily Monday–Friday, 8‑hour shifts (weather enhanced). On‑call as scheduled; overtime as needed (weather enhanced). In‑person, field‑based role with service vehicle provided.

• Perform preventive maintenance on residential and light commercial systems.
• Troubleshoot and repair a wide range of equipment, including residential, light commercial, boilers, and tankless systems.
• Learn fast and adapt to unfamiliar equipment and repairs with support.
• Work safely, accurately, and leave a minimal call‑back footprint.
• Communicate clearly with customers and offer value‑add solutions when appropriate.
• Perform other related duties as assigned.

• HVAC trade school completion and 2+ years of residential/light commercial experience.
• EPA Certification (Type I, II, or Universal).
• Clean, acceptable MVR and valid driver’s license.
• Strong work ethic; able to work independently and as part of a team.
• Excellent troubleshooting, communication, and customer service skills.
• Proficiency with iPad and iPhone; able to navigate and use apps confidently (dispatch, forms, photos, videos, invoicing).
• Service Titan experience a plus; sales/estimating skills helpful.
• Ability to work overtime, occasional weekends, and holidays as needed.

Climb ladders; access attics/crawl spaces; lift 50+ lbs multiple times per shift. Alternate between sitting, standing, kneeling, and crawling to service equipment.

• Base pay: $25.00–$55.00/hr DOE, plus commissions, bonuses, and overtime.
• Paid vacation, 7 paid holidays (including a floating birthday‑week holiday).
• Unlimited approved time off + 3 short‑notice sick days.
• Paid training and continuing education.
• Weekends off; on‑call only 1 weekend every six weeks.
• Company‑subsidized health insurance options; optional dental and vision.
• 401(k) with company match; life insurance.
• Company vehicle (take‑home for faster response) and uniforms provided.
• Authorized time off and supportive scheduling for family needs.
• Tool account and growing tool stipend with tenure.
• Furlough program for slow seasons.

Blue Frost is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.