Intake Coordinator - Animal Shelter Job West Columbia area,South Carolina USA,Administrative/Clerical

This position is responsible for supporting the daily intakes of the facility. This position sometimes requires you to switch rapidly to multitask. Person must be able to adapt to a fast paced environment. Capable of working under stressful conditions as required; is able to work effectively despite frequent interruptions.

Job Duties and Responsibilities

Administrative Support - This position is responsible for maintaining animal and admin files. Keeps track of daily office inventory. Return voicemails in a timely manner. Cover lunch shifts as needed. Schedules appointments. Knows how to operate and maintain a variety of office equipment as necessary in the performance of daily activities. Has knowledge of and skill in the maintenance of efficient filing systems.

Has knowledge of proper English usage, vocabulary, punctuation and spelling; has knowledge of basic mathematics. Is able to use independent judgment in performing routine tasks.

Processing Animal Movement - This position is responsible for the administrative duties required for all intake animals and animal return to owners. Maintaining records of the location of all animals in the shelter at any given time. This includes entering and completing of all medical information, behavior notes, etc. Manage the missing pet calls, emails, walk throughs. Maybe asked to assist with documentation or follow ups on animals processed by animal control officers.

Financial Management - This position manages the intake of payments including cash, checks, and credit charges. Be able to tally a fee sheet.

Customer Service - This position interfaces with a high volume of the public every day through phone, email and in person. Able to inform public about TNR program, owner surrenders procedures, preform kitten assessments, schedule appointments, relay fee rates etc. in a respectful manner. This position also interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, other County personnel, law enforcement personnel, and the general public.

Attendance - Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests.

Quality of Work - Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with internal and external entities with whom the position interacts. Completes other job duties as required.

Physical Requirements of the Job

Tasks involve the ability to exert light physical effort in light work, typically involving some combination of stooping, kneeling and crouching, and the lifting, carrying, pushing and/or pulling of objects and materials of light weight. Tasks may involve extended periods of time at a keyboard or workstation.

This job description is intended to describe the general nature and level of work expected of this job. It is not designed to describe all duties, responsibilities and skills that may be required of employees assigned to this job.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description to at any time without notice.

Minimum Level of Job-Related

Education:

High School diploma or equivalent

Minimum Amount of Job-Related

Experience:

1-year administrative experience and/or 1-year shelter experience.

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