Relationship Banker-Bilingual Spanish

Relationship Banker – Bilingual Spanish Required

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth by delivering for our clients, teammates, communities, and shareholders every day. Our commitment to an inclusive workplace, the development of exceptional talent, and the well‑being of our teammates underpins our success. This role is an in‑office position with specific attendance requirements and role‑specific flexibility.

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet their financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

• Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results.
• Collaborates effectively to get things done and nurtures strong relationships.
• Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives.
• Confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently, comfortable engaging all clients.
• Able to learn and adapt to new information and technology platforms.
• Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking).
• Applies strong critical thinking and problem‑solving skills to meet clients’ needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Efficiently manages time and capacity while focusing on results.
• Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance.
• Bilingual Spanish Required.

• Experience in financial services and knowledge of financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary‑plus‑incentive environment with individual sales goals.
• Six months of cash‑handling experience.
• Bachelor's Degree or business‑relevant Associate's Degree such as business management, business administration, or finance.

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communication
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipelines Management
• Prospecting
• Referral Identification
• Referral Management

High School Diploma / GED / Secondary School or equivalent.

1st shift (United States of America)

40

Location:

US – CA – West Covina – 1520 E Amar Rd – VALINDA BC (CA7138)
Pay range: $25.00 – $27.88 per hour, determined by experience, education, and skill set.
This role is compensated with a base salary and is not incentive eligible.

This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources, and support to enable employees to make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC/loan Originator.