3rd Shift Health Unit Assistant-Maternity-Methodist West

Overview

Shift: 6p-6a, two shifts a week, No Weekends; 24 hours/week

The Health Unit Assistant (HUA) provides essential administrative and clerical support to ensure smooth operations within a healthcare unit. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. The HUA serves as a central point of contact for staff, patients, families, and other departments, assisting with administrative functions, patient flow, and assisting with unit activities.

• Welcome andassistpatients, visitors, and staff with professionalism and courtesy.
• Answer and direct phone calls and unit communications promptly and accurately.
• Manage multiple tasks and requests efficiently whilemaintainingaccuracy and attention to detail.
• Update andmaintainpatient records in the electronic health record (EHR) systemin accordance withdocumentation and privacy standards.
• Support patient flow by coordinating admissions, transfers, and discharges in collaboration with nursing and admitting staff.
• Assist with scheduling diagnostic tests, procedures, and follow-up appointments as directed.
• Communicate clear and effectively with multidisciplinary team members to support patient care and safety.
• Handle sensitive and confidential information with discretion and maintain a professional demeanor at all times.
• Assists with orientingnew staffto the role
• Maintain office equipment and supplies as directed.
• Performadditionalclerical and support duties as assigned.

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

Education:

High school graduate or equivalent.

Experience:

1 year of previous clerical, customer service or other experience in healthcare setting required.

Knowledge/Skills/Abilities:
Writes, reads, comprehends and speaks fluent English. Multicultural sensitivity. Microsoft Office – basic computer skills. Customer/patient focused.