Customer Service Agent

Description

Are you passionate about helping others and looking to grow your career in the healthcare field? We are partnering with a leading healthcare organization in West Des Moines that is seeking an enthusiastic Customer Service Representative to join their patient support team!

Responsibilities:

Respond to patient inquiries via phone, email, and portal messaging

Assist with scheduling, appointment coordination, and service navigation

Verify insurance information and support basic billing questions

Update and maintain patient records with high accuracy and confidentiality

Coordinate with clinical staff to ensure a seamless patient experience

This is an exciting opportunity to step into a meaningful role where you'll make a direct impact every day-while building long-term career potential with a company that truly values its people. Please apply through our Robert Half website or call .

Requirements

Requirements:

Warm, professional, and patient-focused

A strong communicator with excellent listening skills

Comfortable working in a fast-paced healthcare environment

Tech-savvy and confident navigating multiple systems

Experienced in customer service, healthcare support, front office, or call center work

This is an exciting opportunity to step into a meaningful role where you'll make a direct impact every day-while building long-term career potential with a company that truly values its people. Please apply through our Robert Half website or call .

Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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