ATT Customer Service Sales Representative

As a Customer Service & Sales Representative
, you will receive extensive classroom training, virtual support, and one‑on‑one mentorship to become fully equipped as an expert in the industry and our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem‑solving skills, and charismatic and caring personality. You will become exceptionally well‑versed in this program leading to potential advancement opportunities.

• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
• Keep records of customer interactions and process customer accounts
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage the customer

• Excellent verbal and written communication skills
• Always maintain a positive and professional demeanor.
• High School Diploma

We provide full training for new employees, including training in sales, customer service, public speaking, management, and coaching, and we work to help you develop your personal leadership skills.

• Flexible and virtual work options (if applicable)
• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career
• Ability to learn quickly
• A positive, professional attitude
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time‑management skills
• Enthusiastic, passionate, and friendly personality