Fertility & Family Care Concierge
Job in
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-08-07
Listing for:
Carrot
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Carrot is seeking a compassionate Care Companion in West Des Moines, IA, to support members through their family-forming journeys. You will primarily handle phone and email conversations, bringing warmth, empathy, and clear guidance on eligibility, coverage, and steps forward.
In this onsite role, you will work a Monday-Thursday 11:00 am–8:00 pm and Friday 10:00 am–7:00 pm CST schedule, with 6–8 weeks of onboarding and training.
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