Customer Support Specialist Job in West Des Moines, IA
Job in
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-08-13
Listing for:
Robert Half
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Customer Support Specialist
Our client is seeking a motivated Customer Support Specialist to join their growing team in a contract-to-hire capacity. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment while maintaining exceptional attention to detail. Candidates should be comfortable communicating through phone and email while navigating multiple systems to research and update information.
Key Responsibilities
- Handle inbound customer inquiries and complete outbound follow-up calls as needed.
- Research account and policy information while accurately documenting updates.
- Provide professional and courteous customer service through phone and email interactions.
- Maintain detailed records and ensure customer information remains current.
- Navigate multiple software programs simultaneously to resolve customer issues efficiently.
Reach out ASAP as we are actively sourcing for this opportunity!
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