Hybrid Virtual Team Leader - Call Center
Job in
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-08-18
Listing for:
Kinsley Power Systems
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Mediacom Communications Corporation is seeking a Virtual Team Supervisor to lead frontline support for call center representatives and ensure concierge service across platforms. You will report to the Senior Operations/Regional Manager and guide CSRs through coaching, escalations, and process improvements.
The role requires strong communication, supervisory experience in a cable or related field, and a hybrid schedule (3 days in office, 2 remote).
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