Medical Assistant​/LPN Grand Ave

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POSITION PURPOSE
The Medical Assistant supports the operation of the clinical practice by performing a variety of administrative and clinical tasks. This position is responsible for assisting physicians and other healthcare providers in delivering patient care through patient preparation, vital sign collection, documentation, and basic clinical procedures. The Medical Assistant also coordinates patient flow, maintaining accurate medical records, and ensuring a positive patient experience.

Employment Type
Full time
Shift

Description:

POSITION PURPOSE
The Medical Assistant supports the operation of the clinical practice by performing a variety of administrative and clinical tasks. This position is responsible for assisting physicians and other healthcare providers in delivering patient care through patient preparation, vital sign collection, documentation, and basic clinical procedures. The Medical Assistant also coordinates patient flow, maintaining accurate medical records, and ensuring a positive patient experience.
Essential Functions
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.
Administer medications, treatments, and immunizations under the direction of providers.
Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care
Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals.
Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care.
Maintain patient confidentiality and adhere to organizational standards and ethical guidelines.
Educate patients and families based on assessed needs and discharge plans.
Promote evidence-based resources to optimize nursing practice and patient care.
Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel.
Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs.
Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
Ensure safety checklists/quality controls are completed as required.
Other duties as needed and assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.


Minimum Qualifications
Must be comfortable operating in a collaborative, shared leadership environment.
Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
Acceptable Certifications
Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire:

• Certification:
  Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants…