Senior Technology Implementation Specialist

Overview

Connecting clients to markets – and talent to opportunity.

With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, Stone

X Group is made up of four business segments that offer endless potential for progression and growth.

Business Segment Overview:

Commercial
:
With boots on the ground authenticity at the heart of everything we do, our comprehensive array of commercial products and services enable you to work directly with our clients, across hedging, risk management, execution and clearing, OTC products, commodity finance and more.

Position Purpose and Impact: The Senior Technology Implementation Specialist plays a critical role in delivering Stone

X Supply & Trading’s (SS&T) in-house Commodity Trading and Risk Management (CTRM) software called Nyle
. This position will coordinate the delivery of the system across more than 20 global physical commodity trading businesses. Nyle was built on a framework to allow for multi-commodity, multi-currency, and multi-jurisdictional trading to capture a diverse set of businesses as SS&T continues to grow. This role ensures each business is onboarded efficiently and consistently by translating business workflows into system configurations, coordinating with Product Managers and Developers to resolve functionality gaps, managing data migration, and guiding users through testing, go-live, and stabilization.

The position is critical to accelerating product adoption, reducing implementation times, and ensuring operational excellence across Stone

X’s physical trading platforms.

Primary duties will include:

• Serve as the primary liaison between physical trading businesses, the Integrations team, and Product to ensure successful onboarding to Nyle.
• Document and design business process models, ensuring each business is aligned with Nyle’s intended workflow and system logic.
• Gather functional requirements from trading, logistics, risk, finance, and back‑office teams and map them to existing Nyle functionality.
• Identify system gaps, enhancements, or workflow inconsistencies and work with Product to define and deliver solutions.
• Lead configuration, parallel runs, user acceptance testing (UAT), and readiness assessments for each implementation.
• Conduct validation testing in lower environments to ensure requirements are met; coordinate with developers to provide feedback and request updates.
• Manage execution of data migration including contracts, hedges, shipments, AP/AR, invoices, payments, and inventory positions.
• Monitor implementation‑related communication channels (Teams chats, ticketing boards, etc.) and provide hands‑on user support, guidance, and escalation.
• Develop standardized implementation playbooks, documentation, and templates to ensure efficiency and consistency across all business rollouts.
• Coordinate training sessions, create reference materials, and guide users through adoption phases.
• Track and report implementation progress, risks, and milestones to leadership.

To land this role you will need:

• 6+ years of experience in commodity trading, physical commodities operations, CTRM systems, or software implementation roles
• Strong understanding of commodity trade lifecycle: contracting, hedging, logistics, settlement, AP/AR, invoicing, and inventory management
• Demonstrated experience translating complex business workflows into system configurations
• Strong analytical and problem‑solving abilities, with the ability to diagnose issues across multiple functional areas
• Excellent communication, documentation, and cross‑functional collaboration skills

What makes you stand out:

• Experience implementing CTRM/ETRM systems within agricultural, energy, metals, or soft‑commodity markets
• Familiarity with…