Business Operations Manager
Listed on 2026-05-08
-
IT/Tech
Business Systems/ Tech Analyst, Data Analyst, Data Science Manager -
Business
Business Systems/ Tech Analyst, Data Analyst
The application window is expected to close on: 05/10/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Location requirement is Iowa, USA
Meet the teamYou’ll be joining a high-impact Business Operations team that sits at the center of data, strategy, and execution. The team partners closely with operations, product, engineering, finance, and senior leaderships to drive business performance through data-driven insights, scalable processes, and strong execution. We thrive in a fast-paced environment where curiosity, ownership, and a bias for action are key.
Your ImpactYou will operate as a high-ownership individual contributor, partnering across teams to identify issues, generate data-driven insights, and drive initiatives through to completion. This role is ideal for someone who enjoys switching between operational program management, analytics, process improvement, and reporting automation, while helping teams move faster and make better decisions.
Develop and maintain clear documentation of processes, RACI frameworks, and operational procedures to support transparency and alignment across teams.
Build and maintain data-driven reporting and dashboards using Power BI and Excel to support operational decision-making. Ensure high standards of data accuracy, consistency, and reporting quality across operational reports and dashboards.
Write and optimize SQL queries to extract, transform, and analyze data from Snowflake.
Automate recurring reporting and workflows using AI tools, Excel macros, or other automation solutions to improve efficiency.
Maintain and administer internal CHG sites and operational resources as needed.
Program manages operational initiatives, coordinating customers and ensuring work are completed on time while tracking projects, dependencies, and work streams.
Identify operational inefficiencies and implement improvements through automation, reporting enhancements, or process redesign.
Support multi-functional teams with ad hoc analysis, reporting, and operational support as business needs arise.
Bachelor’s degree in computer science or business or data science with 7+ years of experience in Business Operations, Business Analytics, Strategy & Operations, Program Management or similar roles
Strong SQL skills with experience querying and analyzing large datasets
Experience working with Snowflake or other cloud-based data warehouses
Proficiency in Power BI for dashboard creation and reporting
Advanced Excel skills, including VBA and macro development
Knowledge of Confluence and Jira
Strong business insight and can understand and quickly assess multi-functional implications
Exceptional attention to detail and ability to navigate complex operational issues
Ability to handle multiple projects and priorities in a fast-paced environment with a solid focus on execution and getting things done
Experience automating reporting or operational workflows
Familiarity with data modeling, ETL processes, or analytics engineering concepts
Experience working with multi-functional customers in operations, products, or finance
Strong analytical problem solver who can turn messy data into clear insights
Ability to balance analytics work with operational execution
Pragmatic and focused on getting things done
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).