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Network Outage Dispatcher & Tech Support
Job in
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-05-22
Listing for:
Mediacom Communications
Full Time
position Listed on 2026-05-22
Job specializations:
-
IT/Tech
Technical Support, Telecoms Engineering
Job Description & How to Apply Below
Mediacom Communications is seeking a dedicated professional to ensure optimal network performance by monitoring outages and supporting maintenance technicians. Responsibilities include tracking outages, prioritizing technician workload, and providing troubleshooting assistance through various tools.
Qualified candidates should have at least one year of customer experience, preferably in telecommunications, strong communication skills, and the ability to multitask in a dynamic environment.
The position offers a hybrid work schedule and comprehensive benefits including health, dental, and vision insurance.
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