Senior VOC Insights Architect
Job in
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-06-24
Listing for:
Remote Jobs
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Harbor Compliance is seeking a Senior Voice of the Customer (VOC) Analyst to enhance customer understanding and experience across its platforms. This role focuses on designing VOC systems, analyzing customer data, and providing actionable insights to senior leadership.
The ideal candidate will have extensive experience in VOC and CX analytics, strong SQL skills, and the ability to communicate complex findings clearly to stakeholders. This position offers competitive compensation and benefits for U.S.
-based candidates.
Position Requirements
10+ Years
work experience
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