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Onsite IT Service Desk Tech II — Mentoring & Support
Job in
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-07-26
Listing for:
The Iowa Clinic, PC.
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
The Iowa Clinic in Central Iowa is seeking a Service Desk Technician II to provide intermediate IT support for clinic staff on site and via phone. The role includes mentoring junior staff and handling escalated tickets.
You will manage endpoint devices, deployments, inventory, and user accounts, document tickets, and participate in on‑call rotations while delivering excellent customer service.
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