Community Business Manager

Description

Hi. We’re looking for a new team member, are you up for it?

If you enjoy creating spaces, building connections, and helping people find their perfect home, then our Community Business Manager career at CIP Communities might be the perfect match.

Based out of Lincoln, NE, CIP Communities is one of the largest and most diverse property management and development companies in the Midwest. With regional reach and community expertise, our mission day in and out is to provide those we serve with exceptional experiences. This mission is threaded in all that we do – in designing modern and relaxing homes for our residents, in creating community within our residences and in our cities, and in creating an employee culture that motivates us to serve our customers in innovative and extraordinary ways.

This Community Business Manager role is located at 360 at Jordan West, a luxury 180-unit apartment community located just off Jordan Creek Parkway and EP True Parkway.

• Dynamic, outgoing, and personable team members
• Bachelors preferred or one to three years of related experience
• Open availability to work weekends
• Safely and legally operate an automobile and golf cart
• Current driver’s license with minimal violations is required.

• Responsible for overall community operations, work directly with vendors, assist in the preparation of annual budgets
• Effectively communicate to our current and future residents: resolve resident concerns, create and manage social media content
• Sell homes to our future residents:
  Use our CRM and other systems to nurture leads through walk in traffic, email, and phone.

• Live Well, Work Well:
  Health, Dental/Vision Insurance, Employee Assistance Program.
• Saving For the Future: 401(k) 50% match up to 8%, Company contribution to HSA, 20% rental discount at CIP Communities for full-time team members
• Work/Life Balance:
  Paid vacation, sick, holidays, volunteer opportunities and team outings

• Communicates effectively and professionally with all residents and coworkers while promoting a team environment
• Accountable for all community operations including monitoring and enforcing all policies and procedures including accounts receivable/payable
• Manage all community staff and all aspects of employment in conjunction with Human Resources and Regional Manager
• Assist in the preparation and implementation of annual operating budgets and forecasts and prepare community specific reports timely and accurately including Yardi driven reports and financial reports
• Ability to handle contractual obligations with vendors, and in assistance to the Regional Manager enter and or/resolve issues within new and current contacts while effectively negotiating the best options and prices for the community
• Investigate and resolve resident complaints concerning the community or their home, other residents or visitors and inspect community units on a regular basis to determine repairs or maintenance as needed
• Responsible for creating and managing content on multiple social media platforms to build an audience and ensure customer engagement;
  Create and execute weekly and monthly content calendar
• Execute a strong online reputation strategy to maintain a high rating and volume of reviews on multiple platforms
• In assistance to the Regional Manager and the marketing department, analyze, implement and review short and long-term marketing plans. Maintain detailed knowledge of the market through industry specific reporting
• Ability to execute and…