Quality Product Specialist - Windsor Windows

Quality Product Specialist - Windsor Windows

Windsor Windows & Doors, a division of Woodgrain, manufactures wood, vinyl and cellular PVC windows and patio doors. We specialize in designing and crafting quality products to the customer’s exact specifications. With manufacturing facilities in Iowa and North Carolina, our products are sold throughout the United States, Mexico, and Canada.

Windsor Windows & Doors aspires to be the window company that is Easy To Do Business With. This means that we strive to provide superior service, meet the highest of standards, adapt to changing market conditions, and exceed customer’s expectations. We are committed to building quality products and building lasting relationships within the residential construction industry.

We have been successful because of the diligence and hard work of our people, and the employees are recognized as the company’s most important asset. It is our mission to create a workplace where people feel supported, encouraged, valued, and respected.

Employment Type:

Hourly FT

Work Environment:
Mon – Friday 6am – 2:30pm

Windsor Windows & Doors has an immediate opening for a Quality Product Specialist. This position adheres to numerous programs, processes, and procedures to improve employee training, supplier quality, in‑process production quality, finished product quality, and ultimately improve customer satisfaction through overall compliance with the quality system.

• Material quality inspections
• Non‑conforming material follow‑up (SCAR process)
• Final unit inspections
• Critical to Quality inspections
• In process inspections
• SOP audits
• Equipment qualification
• Utilize various problem‑solving tools to identify root cause and implement permanent solutions
• Communicate inspection results through standardized metrics
• Daily communication with the production team on CPRs, 100% inspections, etc.
• Other duties within the quality system assigned by the QA manager
• Communication with multiple functions, including Product Engineering, Manufacturing Engineering, Maintenance, Materials, Production, Shipping, and Inside Sales.

• Use of various measurement tools (tape measure, calipers, protractor, feeler gauge)
• Computer use of Microsoft Outlook/Word/Excel, Avante
• Good oral and written communication skills
• Good interpersonal skills to work with multiple functions in a team environment
• Ability to work with minimal direction; must be a self‑starter
• Minimum 1 year experience

The physical demands and work environment are representative of a typical manufacturing environment, not temperature controlled.

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&DD
• Employer Paid Long‑Term & Short‑Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)

Equal opportunity employment | Competitive compensation and benefits | Pre‑employment drug screen and background check required