Retail E-Commerce Associate

Goodwill of Central Iowa is looking for a Full-Time Retail Store E-Commerce Associate to assist with e-commerce store operations and training retail employees with our values of love, kindness, and respect.

• Full-Time (38-40 hours/week)
• No retail holiday season! Shifts are scheduled Monday
  - Saturday: 8 am - 10 pm and Sunday: 11 am - 6 pm
• This position requires a flexible schedule which includes days, evenings, and weekends to support business needs.

• Starting wage of $16-$19/hour dependent upon relevant years of experience.
• An additional $1.00/hour on Saturday and Sunday shifts worked!
• Monthly Retail Associate Bonus eligibility based on store production and revenue goals being met!
• Annual merit increase eligibility based on individual job performance.
• Full-Time Retail Store Associate benefits summary including medical, dental, vision insurance, retirement plan, PTO, and more!

• Excellent communication skills for daily employee coaching and collaboration interactions.
• Flexibility to work positively on a team within Goodwill of Central Iowa's values of treating others with love, kindness, & respect.
• Effective technology skills
  - Microsoft Office and online auction experience is a plus.

E-Commerce Associates identify and select high value donated goods inside Goodwill of Central Iowa (GCI) retail stores to photograph and list them for auction on various e-commerce platforms. They coach store teams to recognize trending items that should be listed for auction. This position collaborates with the E-Commerce department to maximize revenue in support of GCI’s mission.

• Sort and accurately identify donated goods that would be valuable selections for online E-Commerce auctions.
• Effectively communicate to store teams on items that are trending with online customers to drive sales.
• Ability to work independently and collaboratively on teams within our values of love, kindness, and respect.
• Accurately inventory, tag, and record donated goods for secure transfer between locations.
• Photograph items for online E-Commerce auctions using best practices.
• Prepare accurate written descriptions of saleable items to list across online platforms.
• Achieve production goals and key performance indicators (KPIs).
• Report, track, and communicate E-Commerce production and KPI metrics between E-Commerce and Retail departments.
• Greet, assist, and engage with customers to provide excellent customer service in a helpful and courteous manner.
• Safely operate a dolly, wheeled cart, pallet jack, and possibly riding or walk behind forklift.
• Assist with accepting donations and retail store production as needed using GCI’s donated goods retail processes.
• Perform other duties as assigned.

• Proficient in use of computers, internet browsers, and Microsoft Office Suite.
• Possess strong interpersonal skills and the ability to communicate effectively in written and verbal formats.
• Excellent organizational skills, attention to detail, and ability to prioritize work.
• Ability to perform basic math.
• Ability to work both independently and with a team effectively and flexibly.
• Knowledge of antiques, collectibles, and jewelry preferred.
• Must be able to pass a criminal background check and dependent adult and child abuse background check.
• High school diploma or its equivalent or currently attending high school or GED classes. A minimum of four (4) years of any combination of military service, high school or related full-time paid employment. A minimum of twelve (12) months of related full-time paid employment.
• Access to reliable transportation for regular participation in work and possess valid Iowa Driver’s License, a good driving record, insurable, and able to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage.
• Ability to occasionally carry, lift, push or pull up to 40 pounds.
• Ability to consistently carry, lift, push or pull up to 20 pounds.
• Ability to stand, walk, repetitively lift, push, pull, and bend for long periods of time.
• Ability to tolerate variations in work environment temperature.
• Must have…