Assistant Store Manager; Jordan Creek Town Center

Assistant Store Manager

Summary Compensation & Benefits:
Pay range: $20-$24/hr

The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.

The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.

Essential Duties and Responsibilities

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest

Eager and assertive to answer questions regarding the store and its merchandise

Recommend, select, and help locate or obtain merchandise based on Guest needs and desires

Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience

Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team

Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)

Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management

Provide legendary service throughout the store in these top four areas:
Front 5, sales floor, fitting rooms, and the register area

Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity

Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals

Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.

Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.

Maintain and build good Guest relationships to develop a client based business

Lead by example with a high level of showmanship, excellent customer service and attentiveness

Recognize and communicate Guest Levels with the Team

Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates

Coachable; consistently welcomes feedback from Manager to improve sales presentations

Consistently perform leadership actions and maintain high standards, whether or not the Manager is present

Plan sales goals with Store Manager

Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)

Passion for product education and showmanship to create results

Teammate Recruiting, Training and Development

Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend

Coach and create relationships through Guest Loyalty and Guest Preferred

Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis

Maintain a positive attitude at all times creating a positive floor culture

Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders

Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker

Motivate Teammates to initiate and complete daily tasks set by Store Management

Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests

Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in

Execute actions from department calendars and track on the Weekly Delegation Worksheet

Demonstrate leadership actions during segments

Demonstrate how to get the Guest…