Offline - Store Team Leader; Store Manager

JOB DESCRIPTION

As the full-time Store Team Leader, you are the CEO of your store. You are an entrepreneurial‑minded business owner who takes pride in maximizing the daily operations of your store. You are passionate about developing a strong team through effective coaching and training, and you are a pro at making tough, strategic decisions to drive your business. You consistently deliver operational excellence, and your store always adheres to AEO Brand Standards.

Most importantly, you bring your real self to work every day.

• Drive results by maximizing overall store productivity and building guest loyalty through a best‑in‑class guest experience. Create, manage, and own the store’s business plan to meet KPI goals.
• Use ownership of the controllable elements of the store’s P&L to analyze reporting and daily sales trends, making real‑time, innovative business decisions to achieve financial goals.
• Recruit, hire, and retain a high‑performing team. Advocate for the team’s development, encourage pursuit of internal opportunities, and maintain a clear succession plan. Develop store leadership through training, performance feedback, development plans, and annual reviews.
• Champion a culture of teamwork and recognition by establishing and communicating goals, holding the team accountable to brand standards, and celebrating outstanding performance daily.
• Maintain AEO Brand Visual Standards by owning all visual and merchandising processes. Serve as the go‑to for floorsets, merchandise adjustments, and replenishment so the team always understands their role in keeping the store guest‑ready.
• Optimize workforce management by evaluating traffic, calendars, and payroll reports to create effective schedules that meet business needs. Keep payroll in check and leverage top talent for an impeccable guest experience.
• Demonstrate integrity in compensation decisions, audit and shrink results, and adherence to AEO policies and procedures. Always do the right thing.

• You love AE and Aerie products.
• You have led functional retail teams; practice makes perfect.
• You can multi‑task with strong attention to detail, priority‑setting, and time management.
• You understand how to lead and develop teams and have a general knowledge of employment law.
• You possess effective communication and conflict management skills.
• You have business acumen and can analyze reporting to drive sales.
• You are available to work flexible hours that match guest shopping times.

• They work with real people—nothing like the AEO Family.
• They receive development opportunities and potential for career advancement.
• They get 40% off product at both AE & Aerie year‑round (plus additional seasonal discounts with new floorsets).
• They participate in store contests for a chance to win free merchandise and exclusive prizes.

OFFLINE™ by Aerie offers a complete collection of active wear and accessories made for real movement and real comfort. Built on the success of Aerie’s leggings and sports bras, OFFLINE™’s unique take on an active lifestyle celebrates real life—when some days you feel like you can take on the world and other days you need that extra push to get off the couch.

Our Real Good promise extends to the OFFLINE™ collections with some of our best‑selling fleece, leggings, and tees made with the planet in mind.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law.

This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance…