Full Time Assistant Manager - Jordan Creek Town Center

Full Time Assistant Manager - Jordan Creek Town Center

Job Category
:
Retail Store Locations

Requisition Number
: FULLT
010385

• Posted:
  July 14, 2026
• Full-Time

Jordan Creek Town Center, 101 Jordan Creek Pkwy, Suite 2064, West Des Moines, IA 50266, USA

As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent Guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for Guests and associates.

• Assist the Chief Workshop Manager in determining associates’ daily assignments and directing work for associates, including managing break schedules, completing assigned tasks and daily priorities, and acting as a role model leader.
• Assist in hiring and promotion decisions, including providing feedback and making recommendations regarding applicant selection and staff advancement.
• Lead and inspire the team during scheduled shifts, enforcing store policies, procedures, and standards. Identify and communicate violations to the Chief Workshop Manager and/or District Manager. Support disciplinary actions and corrective actions when needed, including store security, cash handling, product confidentiality, safety, attendance, and business conduct.
• Drive sales as the Floor Leader by coaching team members and creating a Guest experience aligned with the Experience First culture; forecast and adjust sales based on business trends; motivate the team to meet or exceed targets.
• Ensure merchandising displays and layouts adhere to brand standards, creating an inviting store environment.
• Exercise judgment to maintain operational efficiency and safety, and resolve Guest issues.
• Oversee inventory management processes, including receiving, stocking, and inventory counts.
• Assist in building and developing a high-performing team that consistently delivers an exceptional Guest experience.

• 2 years of store management experience in a customer-centric environment, preferably in specialty retail
• High school diploma
• Basic understanding of store technology (POS, scheduling, HRIS, time and attendance)

• 2-4 years of store management experience in a customer-centric environment, preferably in specialty retail
• Associate’s degree (or higher) in business, management, or related field

• Thrives in a high-engagement guest experience environment
• Balances creativity and fun with accountability and dependability
• Inspires others to drive results
• Uses good judgment in ambiguous situations
• Shows initiative and self-direction
• Remains calm in a dynamic environment
• Leads with a confident, engaging style
• Maintains a positive attitude under challenging circumstances

• Ability to work a typical retail schedule, including days, evenings, weekends, and holidays
• Ability to sit, stand, and move for at least eight hours
• Work environments include indoor/outdoor malls, strip centers, and other retail locations

Your performance will be measured by the ability to achieve annual store objectives and corporate goals, including but not limited to:

• Decision-making and execution
• Consistently meeting financial objectives
• Creating an Experience First culture for Guests and associates
• Talent management and development of associates
• Consistent execution of operational standards
• Fostering team collaboration and performance

This description is not exhaustive. Supervisors may assign additional duties as needed. This document does not represent a contract of employment or alter at-will employment. Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks as appropriate.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.