Territory Sales Representative, Northeast

Territory Sales Representative, Northeast

BLK & Bold Specialty Beverages is a coffee micro-roastery and national wholesaler of specialty coffee and teas. Our mission is to make a fundamental shift in the choices of coffee consumers via providing a range of product options at mass retail/grocery and food service that extends the consumer’s social impact footprint via positively impacting the communities of consumers across the US. As a result, we contribute 5% of our gross profits to initiatives across the US that support disadvantaged domestic youth.

We are proud to be the first and only Black‑Owned (MBE Certified) nationally‑distributed coffee company as well as a fully‑certified social enterprise (B-Corp Certified), reinforcing our domestic‑impact commitment to our consumers and stakeholders. Additional active certifications include Kof‑K Kosher, Fair Trade USA/International, Safe Quality Foods (SQF) edition 9.

The Territory Sales Representative is a pivotal role responsible for driving revenue growth within an assigned territory by identifying new business opportunities, nurturing client relationships, and delivering consultative solutions aligned with the company’s strategic growth priorities across the Away from Home/Food service channels including Healthcare, Hospitality, Higher Education, and B&I. This role serves as the frontline ambassador of the organization, translating market insights into actionable opportunities and supporting the broader strategic initiatives set by the Northeast Sales Director.

In this role, the Territory Sales Representative will possess an entrepreneurial spirit, will need to be comfortable with developing new channels of business and navigating existing strategic partnerships through key relationship management and by staying up to date with operator/distributor trends. This role reports to the Northeast Sales Director, with organizational alignment to the Vice President of Enterprise Sales.

• Develop in‑depth knowledge of our products, brand and mission.
• Manage and grow a defined geographic territory through proactive prospecting, lead follow‑up, and relationship building.
• Achieve or exceed monthly and quarterly sales targets aligned with organizational growth goals.
• Conduct engaging in‑person and virtual presentations, and product demonstrations to understand customer needs and recommend tailored solutions.
• Maintain a robust pipeline of qualified opportunities and accurately forecast sales activity.
• Network by attending industry events, conferences, and local meetings to network with potential clients and promote our brand and mission.

• Build long‑term, trust‑based relationships with key decision‑makers and influencers.
• Serve as the primary point of contact for clients, ensuring a high‑quality customer experience from initial engagement through post‑sale support.
• Collaborate with internal teams to ensure smooth onboarding and ongoing customer satisfaction.
• Gather and communicate field insights on customer needs, competitive activity, and emerging market trends.
• Provide feedback to the Director of Strategic Growth to support strategic planning, product positioning, and market expansion initiatives.
• Execute field‑level strategies and campaigns developed by the Strategic Growth team/VP of Retail Sales.

• Partner with marketing, product, and operations teams to support territory‑specific initiatives and ensure alignment with broader organizational goals.
• Participate in training sessions, team meetings, and strategic planning discussions to stay aligned with evolving priorities.

• Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.
• Prepare regular reports on territory performance, customer feedback, and competitive insights.
• Ensure compliance with company policies, pricing guidelines, and sales processes.

• Bachelor’s degree in Business, Finance, Marketing or associated field.
• Minimum 3+ years of professional experience, with background in…