Guest Service Sales Specialist

Job Type: Full‑Time |
Hourly Rate: $18.00+ based on experience, plus additional earning potential through monthly incentive pay.

• A supportive, people‑first culture focused on delivering confidence through personalized care
• Ongoing training and professional development
• A modern, uplifting studio environment with a tight‑knit, collaborative team
• Employee discounts on services and retail products
• Opportunities for growth and leadership across our expanding studio network

• Welcome guests with warmth, professionalism, and enthusiasm.
• Conduct consultations to understand guest goals and support personalized treatment recommendations.
• Educate guests on services, memberships, packages, retail products, and financing options.
• Drive sales performance through memberships, package sales, rebooking, and guest retention.
• Execute follow‑up outreach through calls, texts, and emails to support conversion and loyalty.
• Manage front desk operations including scheduling, guest check‑in/check‑out, phones, and payment processing.
• Partner closely with clinical providers and studio leadership to ensure a seamless guest experience.
• Maintain accurate guest records within scheduling and CRM systems.
• Support studio events, promotions, and local marketing initiatives.
• Help maintain a clean, organized, and guest‑ready studio environment.

• 1–3+ years of experience in sales, hospitality, retail, aesthetics, fitness, or another guest‑facing environment.
• Strong relationship‑building and consultative sales skills.
• Friendly, outgoing personality with excellent communication and interpersonal abilities.
• Comfortable using scheduling systems, CRM platforms, and POS software.
• Organized, adaptable, and able to thrive in a fast‑paced environment.
• High school diploma or equivalent required.
• Flexible availability including evenings and weekends.

TAG – The Aspen Group is proud to be an Equal Opportunity Employer and welcomes qualified applicants to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.