Director, Multi-Dwelling Units

Position:
Director, Multi-Dwelling Units

Who we are:

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between America’s major cities and America’s smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!

As the Director, Multi-Dwelling Units (MDUs), you will be responsible for overall sales and relationship management with property owners, developers and HOAs in MDU and private residential communities, whether on a bulk- or non-bulk contracted basis. Responsible for assisting Premier Communities Account Managers (PCAMs) with service penetration and meeting their revenue goals in residential communities, as well as market analysis and strategy.

Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

• Health, vision, and dental insurance!
• Paid vacation, holidays and flex paid time off!
• 401K with generous company match!
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
• Education Enrichment up to $5,000 per year for qualified employees!
• Training and professional development!
• Monthly bonus/commission potential!
• Employee Wellness Program!
• And much more!

• Achieve business sales goals by working with Mediacom Business leadership, Sales Manager, PCAMs, as well as Account Executives.
• Assist PCAM team in all geographical areas to meet/exceed quarterly and yearly Residential Build Revenue and margin goals.
• Develop and cultivate effective business relationships with residential community owners and managers to ensure Mediacom Business is the provider of choice to their residents.
• Prepare and initiate proposals to Residential Bulk prospects.
• Conduct regular individual and group meetings with assigned staff to communicate and provide feedback on sales/performance results, reinforce expectations, and address questions and concerns.
• Ensure that PCAM team is giving all accounts acquired the best possible customer service after the sale is made.
• Work with individual PCAMs to resolve any customer concerns that occur during the term of the service agreement.
• Work with Sales Management team to interview, hire, train, and coach assigned PCAMs as needed to attain budgeted sales activity.
• Compile and examine all Residential Bulk account records in assigned area to assure timely renegotiation to subscription rates and maintain ongoing relationship with Residential Bulk customers.
• Utilize CRM/Sales Management software on a daily basis for documenting and the management of leads through account deployment, as well as ensuring all PCAM team is utilizing.
• Maintains and shares the appropriate reporting to manage the business, meet objectives and maximize efficiency.
• Requires regular attendance to report to…