Field Training Officer

Field Training Officer - Full Time

Reports To:

Field Training Manager

Primary

Location:

West Des Moines, IA (On-site)

Wage: $

We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves in delivering best-in‑class solutions through our teams made up of Security Operations, Operations Support, Business Operations, Environmental Health and Safety, and Human Resources. As part of this team, you’ll work alongside a group of professionals that are committed to excellence and innovation.

We offer more than just a job; we offer the chance to be part of a collaborative and supportive team where your contributions are valued and your growth matters. In this role, you will thrive in a dynamic environment while supporting a prestigious multinational client account. You will gain exposure to global operations and cross-regional collaboration, and you will have access to continuous learning, training programs, and career development opportunities designed to help you succeed.

The Field Training Officer (FTO) serves as the principal training resource for a datacenter campus or metro location. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to security operations, safety, and training. The Field Training Officer reports directly to the Field Training Manager (FTM), and will work closely with other sites, regional, and headquarter leadership.

This position will have no direct reports but will work closely with campus and sub‑regional training leadership to assess employees, site, and campus needs.

• Medical, Dental, Vision & 401K Options.
• Life, AD&D, & Disability Insurance.
• Virtual Medical Appointments With Telemedicine
  .
• Paid Time Off,
  FREE Uniforms, Paid Training. &
  Paid Weekly
  .
• Employee Assistance Program.
• Daily Pay Access Program!!
• Discounts on Childcare, Pet care, vehicles, cell phones, travel &
  So Much More!

• In this role, you serve as the primary point of contact for onboarding and ongoing training at the site, campus, and country level. You are responsible for training and certifying new security personnel, delivering refresher and sustainment training, and ensuring officers consistently meet required security standards. This includes evaluating performance during training and maintaining accurate training records and certifications.
• You are responsible for tracking training completion for all security personnel and maintaining required training and safety documentation in line with established policies and procedures. You conduct recurring training audits, prepare and submit required reports, and handle critical or confidential information with professionalism and discretion.
• A key part of the role is safety and compliance leadership. You promote safety awareness across the campus, champion global and regional safety initiatives, identify security or safety gaps, and elevate concerns as needed. You work with campus security leadership to support individual development plans for officers and provide feedback on competence, compliance, and morale.
• You collaborate closely with local leadership, the PMO training team, and program leadership to develop site‑specific training plans, recommend onboarding and training schedules, and support compliance‑related tools and processes. You will communicate with client representatives and internal stakeholders, including leading in‑person and virtual training sessions, presentations, and group sessions to help meet ongoing operational requirements.

• An associate’s degree and 2+ years of relevant experience in the security industry, business operations, or a similar environment, along with 2+ years of training or instructional experience.
• An equivalent combination of education and experience may also be considered.
• Experience in datacenter environments and developing or delivering training is preferred.
• Being comfortable using Microsoft Outlook, Word,…