School-Based Intensive Care Coordinator

Job Summary

Build stronger communities by empowering our youth
. Join our Community and coordinate wraparound care that changes lives within West Des Moines Schools

Full time position that follows the West Des Moines school schedule, Aug 1
- June 15. June 16-July 31 off.

The Intensive Care Coordinator provides wraparound interventions for high school students with complex social, emotional, and behavioral needs. Operating under a trauma-informed and strengths based model, the Intensive Care Coordinator will partner with school teams, families, and community providers to provide individualized care plans and secure vital resources for at‑risk youth.

Employees of Community Support Advocates are expected to engage at all times to live the agency Mission, Vision, and Values (MVV). Employees promote MVV among team and staff actions as an essential part of their work.

• Values each individual as unique with their own talents, beliefs, and ideas. Act without bias toward any individual and show support for their strengths.
• Intentionally plans and prepares for challenges and adapts to changes as they arise. Welcome new ideas. Shows respect for others and uses active sharing and listening to find solutions.
• Works as a team by communicating clearly and listening effectively. Establishes shared goals and expectations and works collectively to meet them. Share a responsibility with others to uphold tolerance and embrace differences.
• Communicates with clear intentions, acts with positive regard, remains accountable for your own actions, and is personally committed to helping others do the right thing in a reliable way.
• Attends intra‑agency and department meetings and participates in on‑going in‑service education opportunities.
• Completes required paperwork and written reports.
• Identifies issues and alternative solutions, foresees the impact and implications of decisions, and anticipates problems.
• Works effectively and collaboratively within a team, demonstrates flexibility and works cooperatively with others to achieve shared goals.
• Works regular and reliable hours.
• Completes required training as scheduled.
• Promotes the growth and recovery of all individuals receiving services through CSA.
• Utilizes teamwork and creativity to provide quality support services to individuals served.
• Partners with individuals to meet personal, program and agency outcomes; monitors, and documents individual and agency outcomes.
• Any other duties as assigned by management.
• Coordinates, facilitates, and monitors the Interdisciplinary Team planning process and assures appropriate implementation of the plan.
• Links members to necessary resources and facilitates maintenance of their benefits.
• Works as a liaison with collateral systems to resolve conflict, advocate for youth rights and follow‑up with specific problem outcomes.
• Assists youth and their families in maximizing their abilities for self‑direction by supporting them and empowering them to their greatest extent possible.
• Encourages and assists youth in maximizing their mental and medical health recovery.
• Processes requests for services by obtaining necessary assessments, conducts intakes, completes required assessments, and determines member eligibility of services.
• Monitors behavioral and medical service provision progress or obstacles.
• Provides intensive casework for youth to obtain and retain needed services.
• Mediates conflicts related to youth education or services and advocates for the youth when needed.
• Completes file audits and other quality assurance activities to ensure work meets requirements of the agency, state and regulatory bodies, school and funding streams.
• Functions as a member of a team and as part of the school system to ensure identified youth receive the support they need for safety and stability while at school.
• Acts as an advocate for the student's rights and educational needs, including collaborating on IEP and 504 plans as needed.
• Conducts home visits as needed to assess barriers and discuss supports needed for youth to attend school consistently.

The Intensive Care Coordinator is directly responsible to and supervised by the…