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Guest Experience Lead: Front Desk, Barista & Retail

Job in West Drayton, Greater London, UB7, England, UK
Listing for: LGH Hotels Management Ltd
Full Time position
Listed on 2026-10-10
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below

LGH Hotels Management Ltd is seeking a Guest Experience Champion for Holiday Inn London Heathrow M4J4. You’ll blend front office care with retail confidence and barista flair to create memorable stays, from lobby to latte.

As the heartbeat of the guest journey, you’ll welcome guests, manage check-ins via kiosks, assist with in-room comforts, and support a busy lobby, café and retail area with warmth, efficiency and precise attention to detail.

We invite applications for the Guest Experience Lead:
Front Desk, Barista & Retail position located in West Drayton, England, United Kingdom.

As a Guest Experience Lead:
Front Desk, Barista & Retail, you will play an important part at LGH Hotels Management Ltd in West Drayton, England, United Kingdom.

The following role is for a Guest Experience Lead:
Front Desk, Barista & Retail with LGH Hotels Management Ltd.

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