Front Desk, Administrative​/Clerical

Front Desk Coordinator

A wellness facility in downtown Moorhead is seeking a friendly, upbeat, and dependable individual to join its team as a Front Desk Coordinator. This role serves as the first point of contact for patients and is an important part of creating a welcoming, professional experience while helping keep the clinic running smoothly.

Type: Full-Time, Temp-to-Hire

Location: Moorhead, MN

Compensation: $18/hour

Benefits: Employer pays 50% of health insurance; dental insurance and HSA available; IRA available after 90 days

Schedule: 32 40 hours/week, generally Monday Friday, 8: 00am 5: 00pm, with occasional Saturdays from 8: 30am 12: 30pm

• Welcome patients and create a positive, professional first impression.
• Answer incoming phone calls and assist patients with questions.
• Schedule, reschedule, and confirm appointments.
• Check patients in and out and maintain accurate patient information.
• Verify insurance and patient demographic information.
• Collect co-pays, deductibles, coinsurance, and outstanding balances.
• Process cash, check, credit card, HSA, and FSA payments.
• Assist with general administrative and front-office responsibilities.
• Help resolve patient concerns in a courteous and professional manner.
• Maintain a clean, organized, and welcoming reception area.

• High school diploma or GED.
• Previous medical office experience or related education.
• Strong customer service and communication skills.
• Friendly, positive, and professional demeanor.
• Comfortable communicating with patients both in person and by phone.
• Organized and detail-oriented with the ability to manage multiple priorities.
• Reliable, dependable, and comfortable working in a fast-paced environment.
• Proficient with computers and able to learn clinic software.
• Experience with insurance verification, electronic health records, medical terminology, or a chiropractic office is preferred.
• Someone who enjoys being part of a close-knit, team-oriented workplace.

Preference Employment Solutions is an equal opportunity employer.