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Global IT Service Desk Lead & AI Transformation
Job in
West Fargo, Cass County, North Dakota, 58078, USA
Listed on 2026-08-05
Listing for:
Appian Corporation
Full Time
position Listed on 2026-08-05
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
Appian is seeking a Senior IT Manager to lead the Global Service Desk & AI Transformation from our McLean, VA HQ. This high-visibility role modernizes our support ecosystem and champions enterprise AI literacy.
You will design scalable, follow-the-sun processes, mentor dispersed teams, and drive customer-service excellence across international offices, balancing security, cost, and transformation initiatives.
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